If you cannot access the chatrooms, please supply the following and send an email to: Chat@TalkWrestlingOnline.com
See the general help section below, before you send an email please.
1 Chatroom Username:
2 Internet Service Provider (ISP) :
3 Time of error:
4 Details of error:
5 Operating system:
6 Browser:
7 Firewall (if any):
8 Any other helpful information:
Thanks.
Just some notes:
2 – This is the company you use to connect to the Internet, i.e. AOL, Freeserve, NTL etc
4 – What happens when you try and connect?
5 – What operating system is your computing using? Windows 98, Windows 2000 etc
6 – Which Internet browser are you using? Internet Explorer, Netscape, Opera etc
7 – Does your computer have any firewall software installed?
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General Help
Q: The Chatroom login does not show up, its greyed out, what do I do?
First try restarting your computer, and try accessing the chatroom page again.
If that doesn’t work try clearing your temporary Internet files:
1) Close down ALL internet explorer windows apart from one and make sure ITS NOT on the Talk Wrestling Online page.
2) Click Tools (up at the top)
3) Then internet options
4) Where it says "Temporary internet Files" click delete files (this is ok)
5) Then close down internet explorer (IE) and then re open it.
If it still doesn’t work and you have accessed the chatrooms before, send an email with the above information.
If you have never used the chatrooms before, and the chatroom login does not show up, you might need to install a Java Virtual Machine (JVM). This will allow you to view java applets on any website.
To download a JVM (its free) see:
http://java.sun.com/Download6
(Please note, TWO will not take responsibly if anything goes wrong with your computer, its up to you to make sure its compatible)
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